DO NOT leave to chance or assumptions. In a nutshell, be aware of the following:
- Co-insurer clause – do you have to share the bill? If yes, what percentage?
- Annual limit / lifetime limit – marketing purpose or actual benefit?
- Termination clause - under what circumstances can your insurer terminate your benefits?
- Independent or Accessory benefit? - are you expected to pay extra for plans that you do not need just because you are needing medical benefits?
- Exclusion clause - what are you not covered?
- Waiting period - in Malaysia, there is a 30 days waiting period whereby insurers are not liable except for accident claims
- Cashless card applicable on weekends or public holidays?
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